Contact us

We’re here for you.

Any questions? You can reach us at:

Via WhatsApp
+44 (0)20 7305 7760

Or via live chat at the bottom right of this screen. Expect to hear from us the same day, though we can be up to 24 hours if it’s busy.

Helpful to know

Answers before you even ask

How do I create an account, buy credits and book?

It’s easy – head to weareheartcore.com or download our Heartcore app, create your account, then choose a class pack or membership to buy your credits.

Once you’ve got credits in your account, you’re ready to book straight onto the schedule, online or in the app.

Can I use my credits at any studio?

Your Coreformer credits work across all our studios, so you’re free to book into whichever Heartcore location suits your schedule that day. Hot Pilates credits are only for use at our Bayswater studio.

When do my credits expire?

Class credits are valid for a set period from the date of purchase. Please check expiry dates listed on each pack.

Do you offer prenatal classes?

Yes. If you’re already moving with us and your pregnancy has no complications, you can keep training in our group Coreformer classes with your doctor’s approval – our teachers will guide any adjustments you need along the way.

New to Heartcore during pregnancy? With your doctor’s sign-off, book a Personal Training session with our team first.

From week 21, we ask everyone to complete our Prenatal Workshop ahead of their third trimester so you can keep moving safely in Dynamic Pilates and Foundations classes.

Which class should I book?

New to Heartcore, or new to reformer Pilates? Start with a Foundations class – it’s a group class with extra focus on your individual needs, taught at a pace that helps you build confidence and find your flow with our unique method, before moving on to try our Signature classes.

Your home of Pilates.